AVAYA KIGALI – AVAYA TELEPHONE SYSTEM
AVAYA IP OFFICE is a complete intelligent communications solution with full-featured telephony/voice communications, networking, messaging and contact center capabilities. Avaya Office Telephone System Works with traditional circuit-switched and IP lines. Companies can add data and IP telephony capabilities as needed, and it can function in either PBX or key system mode. Avaya IP OFFICE is an IP PBX / Hybrid system in a compact and easy-to-deploy unit.
Avaya IP OFFICE fills the gap between yesterday’s circuit-switched PBX’s and Key Systems and the IP-only solutions of tomorrow by meeting the total office communications needs of small-to-medium sized businesses
PABX is an automatic telephone switching system within a company that allows for the efficient management and monitoring of all telephone communications between employees and clients. With the addition of moving voice data over an IP connection through VoIP and the integration of traditional switchboard functions, a range of new features opened to businesses.
The Avaya IP Office PABX System is designed specifically for businesses of between 4 to 1000 users and delivers the same communication capabilities of large enterprises. This solution unifies communications, providing employees with a solution that allows them to handle all their business communication on the device of their choice: laptop, mobile device, office or home phone – using wired, wireless or broadband connections. The New Avaya IP Office Version 10 Packed with more advanced features such as webrtc and workforce optimization.
Contact us for AVAYA KIGALI installation for your office. We can supply and install the Avaya telephone system anywhere in the Rwanda. Our services area includes Butare, Kigali, Gitarama Musanze, Gitarama, Cyangugu, Gisenyi and Kibuye.
Features of the Avaya IP Office include:
- Networking of up to 32 sites
- 128 party conferencing
- Voicemail
- Multiple call support
- Telephone management system (TMS)
- Menu driving tools including audit trail
- Auto call distribution to customised routes
- Voice recording
- Caller ID
- Call Centre functionality.
If you are looking for a PABX telephone solution, VDS Kigali are your Best Avaya Reseller of choice in Rwanda. Fill out the form on the right of the page and a sales agent will get back to you immediately.We are Supporting Businesses all across Rwanda that include Kigali, Butare, Musanze, Gisenyi, Kibuye , Byumba & Cyangugu
The Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.
The New Avaya Release 11
Avaya Coming up recently with the new version of IP office called Release 11 with many improvements and feature enhancements. Avaya Introduced new workforce optimization features for any company committed to giving the very best customer experience. When it comes to contact center Avaya allow centrally record and playback an agent call and see what they were doing on screen. It’s a very efficient way to check the quality of the agent, and it allows the business to always offer the best service to their customers. Avaya in Rwanda grows far compared to its competitors because of the trust and quality offered by Avaya telephone systems. With the new Avaya release 11, There have been significant advancements in security and resiliency. Avaya IP Office Phone System is always the best investment in your office communication because the system can grow when your company expands.
IP Office 11 offers a comprehensive set of communication features to enable efficient and fast responses to customer phone calls. Features such as Caller ID Display and Call Tagging allow users to see who is calling and who they are calling before they pick the call up. Client information can be displayed on a user’s PC.
Messaging enables users to manage all of their messages, both emails and voicemails, in one place. Since the main messaging platform is typically email, IP Office enables users to manage voicemails through the email system in order to keep all messages synchronized through one user interface. IP Office offers two voicemail options: Embedded Voicemail and Voicemail Pro.
In a distributed branch environment, the enterprise branch can choose an IP Office voice mail system or a centralized voice mail system for users. If the distributed environment is connected to CS 1000, users can also use Avaya CallPilot® as their voice mail system.
